What is a cookie?
Cookies are small data files of information that a website or mobile application places on your computer or mobile device to store and sometimes track information about you. Although cookies do identify a user’s device, cookies do not personally identify users.
Types of cookies we use
We may use the following cookies:
Strictly necessary cookies:
these are cookies that are required for the operation of a website and App, such as to enable you to log into secure areas.
these types of cookies recognise and count the number of visitors to a website and users of an App and to see how users move around in each. This information is used to improve the way the website and App work.
these cookies recognise when you return to a website or App, enable personalised content and recognise and remember your preferences.
these cookies record your visit to a website or App, including the individual pages visited and the links followed.
Generally, the strictly necessary cookies and some performance and functionality cookies only last for the duration of your visit to a website or expire when you close an App: these are known as ‘session cookies’. The functionality cookies and some targeting and performance cookies will last for a longer period of time: these are known as ‘persistent cookies’.
Third party cookies
Some of the persistent and session cookies used by our website and App may be set by us, and some are set by third parties who are delivering services on our behalf. For example, we use Google Analytics to track what users do on the App so we can improve the design and functionality.
Most websites, mobile devices and apps automatically accept cookies but, if you prefer, you can change your browser, device or app settings to prevent that or to notify you each time a cookie is set. To block the IDFA on your iOS mobile device, you should follow this path: Settings > General > About > Advertising and then turn on ‘Limit Ad Tracking’. To block Android ID on your Android device, you should follow this path: Google Settings > Ads and then turn on ‘Opt out of interest-based ads’.
Please note however, that (as with other websites and apps) by blocking or deleting cookies used on our website or App you may not be able to take full advantage of our website or App.
What about other tracking technologies, like web beacons?
We may use other, similar technologies from time to time, like web beacons, or pixel tags. These are tiny objects or images embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. This allows us, for example, to monitor the traffic patterns of members from one page within our website and App to another, to deliver or communicate with cookies, to understand whether you have come to our Website or App from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.